[It's shocking and difficult. He knows that in a lot of ways, his best bet is to be very silent; better to be a good listener than a dreadful conversationalist. He stays quiet for as long as he can without it seeming too strange.]

I'm truly sorry. I cannot imagine how that would be.

[He's also an orphan, but his parents were both dead before he could possibly remember them. It is not the same thing.]

Did you finally get justice? Obviously it wouldn't bring them back, but I imagine it would give you a sense of closure, and that in itself is a good thing. Or... are you still waiting?