I know. *Regret slips through the cracks of his tone's composure.*

My brother was on vacation, backpacking along the southern coast of Europe, and his name is Moisés Sanchez-Ortiz. The family friend's name is Gerald Richards. I have a file with all their contact information that I can give you, along with several other details.

*There's the slightest of hesitations.* My name is Cesar Sanchez-Ortiz, and my contact information will be in that file as well. May I have your name, please?