[On one hand good to know, then, that was indeed in all likelihood the problem and on the other hand flinches, also indeed he should've switched to writing first - sorts it out, shuffles over to a writing surface, brings out his pen and switches the mode of communication on the first bit of ink.]

I apologize for that... However, no one who isn't one of us can hear what is said on this network. (In case it helps in the future!) [As again he figures there's a second reason text might be preferable in this case.]